PRIVACY POLICY

Last Updated: 25.11.2025

At Serendip Jewelry, your privacy is treated with the same care and respect as the jewels we create.
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, place an order, or contact our team.

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1. Information We Collect

We may collect the following types of personal information:

 

Personal Information

• Name

• Email address

• Shipping & billing address

• Phone number

Payment Information

Processed securely through our payment partners.
We do not store or access your full card details.

 

Device & Usage Data

• IP address

• Browser type

• Pages viewed

• Cookies and similar tracking technologies

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2. How We Use Your Information

Your information may be used for:

• Processing and fulfilling orders

• Verifying payments

• Shipping and delivery

• Customer support

• Personalizing your shopping experience

• Sending updates, promotions, or announcements (optional)

• Fraud prevention and security

We never sell or rent your information.

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3. Cookies

We use cookies to:

• Improve site performance

• Save your preferences

• Track analytics

• Provide a smoother shopping experience

You may disable cookies in your browser settings.

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4. Sharing of Information

We may share necessary information with:

• Trusted payment processors

• Delivery and logistics partners

• Fraud protection services

• Shopify and system providers powering our store

All partners comply with strict data protection standards.

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5. Data Security

Your information is protected through encryption, secure servers, and industry-standard safeguards.
While no system is perfect, we continuously update security practices to protect your data.

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6. Your Rights

Depending on your location, you may request to:

• Access your data

• Update or correct information

• Delete your data

• Opt out of marketing emails

Contact us anytime at sales@serendipjewelry.com

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7. Changes to the Policy

We may update this policy periodically.
The “Last Updated” date reflects the latest changes.

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8. Contact Us

For privacy-related questions:
📧  sales@serendipjewelry.com

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